Customer Comments

Check out what our customers are saying about us!

Book with confidence knowing that ...

  • We have been in business since 2003. 22+ years of satisfied customers!
  • Our employees also love working for HotelPlanner, read our employee reviews
  • We pride ourselves on great customer service and customer satisfaction.
"Your group was spectacular and was the very reason we had a successful reunion."

What great customer service! I will keep you in mind and I intend to spread the word. Thank you

P.F. Philadelphia, PA
"I appreciated your service -- our rates were well below what we paid at a Holiday Inn 6 years ago!"

(and NOTHING is cheaper than six years ago!!) Again thanks, and I will certainly recommend your website to others!

M.L. Waverly, IA
"The ease of finding what I was looking for was excellent."

My customer service representative was very helpful. In the future if I have a need for this type of service, I would come back.

J.W. Baltimore, MD
"This is a fantastic!"

You all made it so easy to get the word out that our club was looking for hotels. So much easier I can't even believe it!

J.H. Cincinnati, OH
"The Hilton Garden Inn was awesome!!!"

Everyone commented on how nice Everything was...I got all the credit for the work you did and the work Keri did. I have already recommended this company to two people.

J.W. Houston, TX
"What a wonderful website!"

I plan several trips during the year and this has made my work much easier! I plan on recommending this site to everyone who travels!

S.C. Norfolk, VA
"I just want to say that you guys are GREAT!"

I have referred you to all of my friends and I thank you so much for all of your help.

S.K. Middletown, OH
"I was very happy with your service."

You responded very quickly, and your representative was eager to help. I appreciate the quality service you have given us. Thank you.

S.B. Arden Hills, MN
"I had previously spent several hours online comparing hotels and could have saved lots of time just using your site."

Thanks for your quick response!

M.G. Rio Rancho, NM
"My experience was great and the responses back from the various hotels were prompt."

Using your site saved me the time it would have taken me to contact all of the Vegas hotels, one by one.

C.D. Detroit, MI
"This website has been an absolute life saver for us!"

The huge medical convention at McCormick Place had many, many rooms booked or blocked, and my mother and I had called dozens of hotels and been told there was no way we could do wedding blocks!

L.M. Chicago, IL
"By taking advantage of your product we estimated that we saved around $300."

I still shake my head at the fact that I was going to get on the telephone and find a hotel.

D.H. Dayton, OH
"My middle school band and I have been extremely pleased with the service we received from your company."

I had many choices for hotels very quickly and the hotels I considered were all excellent. Even after I selected our hotel, your agents stayed in contact with me periodically and even arranged a free upgrade of my room to a suite! What a nice surprise! I plan to book my next trip through them and would highly recommend them to my friends for their group travel plans. Thanks for a great experience.

C.C. Grove Hill, AL
"Using your site took alot of the "headache" out of finding accomodations for our family reunion."

I would have never imagined that I could do so little work in so little time and get the results that I needed fast! Kudos for such a grand idea!

I.M. Baton Rouge, GA
"Yes it did."

I was especially pleased with the price. Because of your outstanding service and immediate attention to my request, I've already referred your services to anyone that needs it. I, too, will continue to use your service in the future.

R.W. Independence, MO
"It was very convenient and the bids were timely."

Only hotels that met my criteria responded and I considered hotels and parts of town that I otherwise would not have considered.

L.I. Atlanta, GA
"I truly love the service your company offers and will use it again for future group reservations."

I also have recommended it to several of my friends. Keep up the good work!!!

K.D. Natchitoches, LA
"I didn't know such a service existed until I did a search on Google."

This service saved my team so much time and effort! It is wonderful that this service is available.

C.N. Minneapolis, MN
"This is the fastest room agreement we have ever made."

I love, love, love your website. I have had nothing but success in using your company to book meeting rooms for our company. This makes my job so much easier.

L.J. Orlando, FL
"I think this website is wonderful!"

I was put directly in contact with hotels who offered me great discounts right through the site! I hardly had to look at all, just accept offers! Thanks this service is superb!

T.T. Saint Helena, CA
"We had a most enjoyable experience at the Radisson."

They went out of their way to make our meeting a success. I gave your website to our travel supervisor so she can use it in the future. It certainly makes planning a meeting much easier. Thanks for your help.

P.K. Chicago, IL
"I was amazed and pleasantly surprised how effortless the process was."

Very pleased to have found a way to reserve rooms for our team when we travel, which of usually twice a month. Thanks so much.

L.S. Amherst, NY
"Words cannot express how easy this process was to secure the rooms for my guests."

This was by far the easiest planning that I have yet to do for my wedding.

K.A. Pittsburgh, PA
"I tell everyone that this is how I found this great hotel, and how easy it was, and for anyone planning to organize a group event, no matter what the size - your site is a must."
S.V. Ottawa, ON
"It was so nice to just put up what I wanted and you contacted the hotel for me."

I had spent hours trying to find hotels for my wedding and this was so much easier. Thanks!

B.M. Anaheim Hills, CA
"This site has been a rewarding experience in searching for our annual conference needs."

It was exactly what I was looking for and I've bookmarked your website for future use. It's great to use your service to narrow down the location as well as the Hotel. Simple and easy way for Hotels and travelers to execute business without phone calls and web searches.

F.O. Columbia, SC
"The site has been a tremendous planning tool for me."

The site is easy to navigate and the responses are immediate. What a timesaver! I especially like how easy it is to communicate with a someone by phone when necessary. What a great service!

M.E. St. Louis, MO
"Thank you!"

Your site is very cool, I like it and it helped me get a great rate for my group's trip! I will definitely use your services again in the future!

W.M. New Orleans, LA
"My team and I had a great stay at the Marriot Norcross last week."

I was unable to meet up with Ms Vanita and unable to passed her a box of Godiva Chocolates I bought for her. We will not even bother to seek other hotel-planning-organization after we have used your great service. You can even quote me on this. Meanwhile, we have to make 2 trips to the states every year from now onwards and will definitely use your services. Once again, thank you for making our trip a success.

O.S. Atlanta, GA
"This makes things so easy and I can't believe it's free."

I have been telling my family and friends about it. Thanks!

O.H. Long Beach, CA
"hank you!"

I will definitely be recommending your service to others I know. It made the confusing task of booking a hotel block easy as pie! I can't imagine how tedious it would have been to call each of the hotels- and who would want to when they all competed for our business instead? :)

C.T. San Marcos, CA
"2 of the hotels that sent me bids actually took it upon themselves to call me directly."

Which I really appreciated. I wanted to let you know that I think that you offer a wonderful service.

L.C. Charlotte, NC
"We want to thank you for your assistance."

It's really a great website and a wonderful options for getting a variety of bids in a very short amount of time. Much easier that telephone calls and 100's of miles on vehicles.

L.T. Scottsdale, AZ
"Bob responded very promptly and the booking process went very well."

They answered all our questions and offered the rooms we needed at the price they quoted. It was a very efficient way of finding a hotel for our group. You have been excellent to deal with. I have already referred your company to another teacher in our school. Thank you for being so helpful and following up on everything!!

G.W. Cleveland, OH
"Just wanted you to know that your site is the greatest."

If I hadn't stumbled onto your web site I would not have been able to make as good a deal (which may have resulted in our having to cancel this trip to arrange for something more local). Thank you and your group so much!!! I will keep this web site handy for future use and also tell everyone about it.

A.L. Hershey, PA
"I was delighted with the ease your site providing in simply finding Denver hotels that met my meeting requirements as well as the promptness with which those who wished to bid made their offer."

Within an hour of clicking on the contact information for the Radisson Denver Stapleton Plaza, I was on the phone giving details to Tracy in the sales department. Yes, I will use you again and yes, I will recommend you. Thank you for making my task a breeze.

M.O. Oklahoma City, OK
"This is a great site -- I am working on three different trips for our very active music department and we have booked hotels, airline and buses."

I am telling everyone I know about your site.

S.F. San Francisco, CA
"I will absolutely use this service again."

The agent called within an hour of my bid acceptance. Very accommodating.

C.Z. Kailua, HI
"I must say how encouraged I was with your site."

It was the first time I had used this wonderful tool and to my amazement I did not have to work as hard in finding a hotel and I probably received the best place for us with the price I was looking for. My sincerest thanks and gratitude!

L.C. Newnan, GA
"You found me a great hotel (which I would never have thought of), they told me who to contact, they even offered to help us get an upgrade...and after our stay, they got in touch to ask me how everything went."

A really easy and professional service and it made our rugby trip successful - thank you!

D.P. London, United Kingdom